Contact

Customer service

We aim to respond to customer enquiries as soon as reasonably possible during normal business days. You are welcome to email us directly, or use the form below.

If you are contacting us about a damaged, incorrect or missing item, please include your order number and, where possible, photographs. Emailing us directly makes this easier.

Returns

You can ask to return an item for a change of mind within 30 days of receiving it; faulty or incorrect items are covered separately. Please email us for return instructions before sending anything back. See our Refund and Returns Policy.

Business details

Paws of Prestige is a registered business name of a sole trader registered in Australia.
ABN 12 835 501 973
Business address: 12/153 Denham Street, Bracken Ridge QLD 4017, Australia

Paws of Prestige is an online store. We do not have a shop or showroom open to the public, and this address is not a returns address.